Warranty Information

HANDLE RELEASE KIT

All Handle Release Kits include a 90-day limited warranty that covers defects in product quality or performance, guaranteeing the kit functions as intended under normal use & working conditions.

ORGANIZERS & 3D PRINTS

All other products include a 6-month limited warranty that covers defects in product quality or performance, guaranteeing the kit functions as intended under normal use & working conditions.

GET IN TOUCH

If you encounter an issue, please contact us at support@neattools.com with your order ID, a brief description of the problem, and a few images of the defective product. We will respond within 24-48 hours with information on obtaining a warranty replacement or further assistance.